Help centre

Answers about launching, pricing, badges, VAT and your account. Can't find it? Use the help button on any page to ask our assistant or send a request to our team.

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Developers

• How do developers and AI assistants access Vistaro Launch?

  Connect via REST API or MCP protocol to search products, manage listings and bring Vistaro into your workflow.

Badges and links

• How the Vistaro badge works on your site

  Display our badge to publish a free listing, and learn when your link becomes dofollow.

Pricing and payments

• Multi-site bundle or done-for-you listing?

  Two ways to reach other launch and discovery sites: manage them yourself, or let us handle the work across regions.

• What does a product launch cost on Vistaro?

  Every pricing option on Vistaro Launch, from a standard paid launch to sponsorships and add-ons, plus how and where you pay.

• What happens to my payment if a listing is removed?

  Purchases don't get refunds once paid, except when we take down a paid listing—then your payment returns automatically.

• Where does VAT apply to your payment?

  VAT is added only where due. Use your EU VAT number to avoid it, or find your invoices in your account.

Your account

• How do I claim and verify my company's listing?

  Take ownership of your listing and earn the Verified badge by proving you control your company's domain.

• How do I edit my listing on Vistaro Launch?

  Adjust your description, tagline, FAQs and links directly; your changes appear live when you save.

• Managing your email, account and data at Vistaro Launch

  Control your notices, update your sign-in address, or request full account removal and data deletion.

• What does my founder profile need before launch?

  Complete your founder profile on Vistaro Launch to make your product listing live.

• How do I choose my notifications?

  Pick which notices reach you, through email, Telegram or Slack, and how often—instant, daily, weekly or not at all.

• What each page in your account does

  Find your way around your account: where to view your listings, edit your profile, manage billing and set up alerts.

Launching

• Adding extra categories to your listing

  Your listing appears in one main category for free. Add more categories for a wider view across regions and industries.

• Free listing or paid launch?

  Across Vistaro Launch, choose a free listing on the horizon or a paid launch now—here's what each brings into view.

• When should you relaunch your product here?

  Bring your listing back in a later week and keep all the votes you earned. You pay less than the first launch.

Getting help

• How to get help on Vistaro Launch

  Find your way around using the help button, or reach our team by email during office hours.

Getting started

• Take your product through launch week at Vistaro

  Submit your site, complete your profile, choose how to go live, and manage your listing across the launch calendar.

Community

• How our leaderboards rank launches this week

  Three ways to view the launches gaining traction: by community votes, paid visibility, or domain authority.

• How voting shapes the view at Vistaro Launch

  Sign in to vote on live launches. One vote per listing, cast freely—no payment can change the count.

Still stuck? Contact us. Our team works Mon-Fri 08:00-20:00 UTC and answers every request by email.