Managing your email, account and data at Vistaro Launch
Control your notices, update your sign-in address, or request full account removal and data deletion.
Updated
Your notice preferences
Each notification you receive carries its own unsubscribe option, letting you step away from that particular alert. For finer control across the whole range, /account/notifications shows every kind of message and how often it reaches you.
Certain messages always arrive, whatever your settings. These are: receipts, refunds, payment problems, listing holds and security notices. They exist to keep your account safe and informed.
Updating your sign-in address
To change the email address you use to access Vistaro Launch, submit a request via /help and provide your new address. We'll send confirmation messages to both the old and new addresses, and you'll receive a security notification once the change is complete.
Removing your account or data
To close your account and delete your personal information, send a request through /help—or write to launch@zinndigital.com—from the email currently registered to you. We'll reply by email to confirm exactly what will be removed: your account, founder profile and personal details.
Invoices remain on file for as long as legal requirements demand. For the full picture of how we handle your personal data, turn to /privacy.
Questions people ask
- Can I stop certain emails without closing my account?
- Yes. Each message type has its own unsubscribe option, or use /account/notifications to manage your whole list. Some messages (receipts, refunds, payment problems, listing holds, security notices) are always sent.
- How do I change which email I log in with?
- Go to /help and send a request with your new address. We'll confirm the change to both addresses and send you a security notice when it's done.
- What happens to my data if I close my account?
- Your account, founder profile and personal details are removed. Invoices stay for as long as the law requires. Details are in /privacy.